FAQs
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Frequently Asked Question
- General FAQ
What is the history of your company?
Our company has a rich history rooted in Trichirapalli, a city renowned for its temples. Founded in 1917, our journey began with the manufacturing of “Thanga Kappu” podi, a unique snuff with aromatic herbs, earning a Gold Medal from the Calcutta Government. We later expanded into the production of agarbattis, dhoop sticks, and other pooja items, carrying forward the legacy of our family’s dedication to crafting high-quality products.
What makes your products unique?
Our products stand out due to:
- Use of high-quality natural ingredients: We prioritize the use of natural and ethically sourced ingredients.
- Traditional craftsmanship: Our products are often handcrafted using traditional methods passed down through generations.
- Focus on quality and purity: We adhere to strict quality control measures to ensure the purity and efficacy of our offerings.
Where are your products made?
Our products are primarily manufactured ensuring that we maintain close oversight over the entire production process.
Are your products safe to use?
Absolutely! Our products are made with natural ingredients and undergo rigorous quality checks to ensure they are safe for use. However, it’s always advisable to use any product as directed.
Do you offer any guarantees or warranties?
Yes, we stand behind the quality of our products. We offer a [State your return policy, e.g., 7-day return window] for any manufacturing defects or if you are not satisfied with your purchase. Please refer to our [Link to “Returns & Exchanges” page] for detailed information.